Category Archives: Publishing, Broadcast, and the Press

insidious tactic #348: charge for web speed

An article in yesterday’s Washington Post — “Executive Wants to Charge for Web Speed” — brings us back to the question of pipes and the future of the internet. fiber optic.jpg The chief technology officer for Bell South says telecoms and cable companies ought to be allowed to offer priority deals to individual sites, charging them extra for faster connections. The Post:

Several big technology firms and public interest groups say that approach would enshrine Internet access providers as online toll booths, favoring certain content and shutting out small companies trying to compete with their offerings.

Among these “big technology firms” are Google, Yahoo!, Amazon and eBay, all of whom have pressed the FCC for strong “network neutrality” provisions in the latest round of updates to the 1996 Telecommunications Act. These would forbid discrimination by internet providers against certain kinds of content and services (i.e. the little guys). BellSouth claims to support the provisions, though the statements of its tech officer suggest otherwise.
Turning speed into a bargaining chip will undoubtedly privilege the richer, more powerful companies and stifle competition — hardly a net-neutral scenario. They claim it’s no different from an airline offering business class — it doesn’t prevent folks from riding coach and reaching their destination. But we all know how cramped and awful coach is. The truth is that the service providers discriminate against everyone on the web. We’re all just freeloaders leeching off their pipes. The only thing that separates Google from the lady blogging about her cat is how much money they can potentially pay for pipe rental. That’s where the “priorities” come in.
Moreover, the web is on its way to merging with cable television, and this, in turn, will increase the demand for faster connections that can handle heavy traffic. So “priority” status with the broadband providers will come at an ever increasing premium. That’s their ideal business model, allowing them to charge the highest tolls for the use of their infrastructure. That’s why the telecos and cablecos want to ensure, through speed-baiting and other screw-tightening tactics, that the net transforms from a messy democratic commons into a streamlined broadcast medium. Alternative media, video blogging, local video artists? These will not be “priorities” in the new internet. Maximum profit for pipe-holders will mean minimum diversity and a one-way web for us.
In a Business Week interview last month, SBC Telecommunications CEO Edward Whitacre expressed what seemed almost like a lust for revenge. Asked, “How concerned are you about Internet upstarts like Google, MSN, Vonage, and others?” he replied:

How do you think they’re going to get to customers? Through a broadband pipe. Cable companies have them. We have them. Now what they would like to do is use my pipes free, but I ain’t going to let them do that because we have spent this capital and we have to have a return on it. So there’s going to have to be some mechanism for these people who use these pipes to pay for the portion they’re using. Why should they be allowed to use my pipes?
The Internet can’t be free in that sense, because we and the cable companies have made an investment and for a Google or Yahoo! or Vonage or anybody to expect to use these pipes [for] free is nuts!

This makes me worry that discussions about “network neutrality” overlook a more fundamental problem: lack of competition. “That’s the voice of someone who doesn’t think he has any competitors,” says Susan Crawford, a cyberlaw and intellectual property professor at Cardozo Law School who blogs eloquently on these issues. She believes the strategy to promote network neutrality will ultimately fail because it accepts a status quo in which a handful of broadband monopolies dominate the market. “We need to find higher ground,” she says.

I think the real fight should be over rights of way and platform competition. There’s a clear lack of competition in the last mile — that’s where choice has to exist, and it doesn’t now. Even the FCC’s own figures reveal that cable modem and DSL providers are responsible for 98% of broadband access in the U.S., and two doesn’t make a pool. If the FCC is getting in the way of cross-platform competition, we need to fix that. In a sense, we need to look down — at the relationship between the provider and the customer — rather than up at the relationship between the provider and the bits it agrees to carry or block…
…Competition in the market for pipes has to be the issue to focus on, not the neutrality of those pipes once they have been installed. We’ll always lose when our argument sounds like asking a regulator to shape the business model of particular companies.

The broadband monopolies have their priorities figured out. Do we?
image: “explosion” (reminded me of fiber optic cable) by The Baboon, via Flickr

freedom forum founder wants less freedom online

For just over four months, a biography of Freedom Forum Founder John Seigenthaler that appeared on Wikipedia, Biography.com, and Answers.com claimed — incorrectly — that he was once a suspect in the assasination of both John and Robert Kennedy. Last month, Seigenthaler found out about it, and he got angry. Very angry.
In fact, he got angry enough to write a November 29 editorial in USA Today complaining about Federal laws that protect online corporations like Wikiepedia from libel lawsuits and protect the anonymity of the person who published false information about him online.
Don’t get me wrong: it’s certainly a serious problem that Seigenthaler’s biography contained false information (I haven’t been able to determine yet whether the assassination rumor is an artifact of the vast Kennedy conspiracy rumor mill, or whether it was a pure invention of the phony biographer — anyone know?). And the flaws in Wikipedia are a real issue. But I’m still astonished that one of the nation’s great free speech advocates seems to be advocating systemic changes to legislation that protects not only prank speech, but political speech online.
Is it that Seigenthaler feels (but does not say) that there is a fundamental difference between print media and online? Or is this a case of someone knowing Seigenthaler’s Achille’s heel, and publishing the one rumor about him that would cause him to seemingly contradict his basic principles?

alternative journalisms

Craigslist founder Craig Newmark has announced he will launch a major citizen journalism site within the next three months. As quoted in The Guardian:

The American public has lost a lot of trust in conventional newspaper mechanisms. Mechanisms are now being developed online to correct that.
…It was King Henry II who said: ‘Won’t someone rid me of that turbulent priest?’ We have seen a modern manifestation of that in the US with the instances of plausible deniability, the latest example of that has been the Valerie Plame case and that has caused damage.

Can a Craiglist approach work for Washington politics? It’s hard to imagine a million worker ants distributed across the nation cracking Plamegate. You’re more likely to get results from good old investigative reporting, but combined with a canny postmodern sense of spin (and we’re not just talking about the Bush administration’s spin, but Judith Miller’s spin, The New York Times’ spin) and the ability to make that part of the story. Combine the best of professional journalism with the best of the independent blogosphere. Can this be done?
Josh Marshall of Talking Points Memo fame wants to bridge the gap with a new breed of “reporter-blogger,” currently looking to fill two such positions — paid positions — for a new muckraking blog that will provide “wall-to-wall coverage of corruption, self-dealing, and betrayals of the public trust in today’s Washington” (NY Sun has details). While other high-profile bloggers sign deals with big media, Marshall clings fast to his independence, but recognizes the limitations of not being on the ground, in the muck, as it were. He’s banking that his new cyborgs might be able to shake up the stagnant Washington press corps from the inside, or at least offer readers a less compromised view (though perhaps down the road fledgeling media empires like Marshall’s will become the new media establishment).
2134_where_fema-vi.jpg That’s not to say that the Craigslist approach will not be interesting, and possibly important. It was dazzling to witness the grassroots information network that sprung up on the web during Hurricane Katrina, including on the Craigslist New Orleans site, which became a clearinghouse for news on missing persons and a housing directory for the displaced. For sprawling catastrophes like this it’s impossible to have enough people on the ground. Unless the people on the ground start reporting themselves.
Citizen journalists also pick up on small stories that slip through the cracks. You could say the guy who taped the Rodney King beating was a “citizen journalist.” You could say this video (taken surreptitiously on a cellphone) of a teacher in a New Jersey high school flipping out at a student for refusing to stand for the national anthem is “citizen journalism.” Some clips speak for themselves, but more often you need context, you need to know how to frame it. The interesting thing is how grassroots journalism can work with a different model for contextualization. The New Jersey video made the rounds on the web and soon became a story in the press. One person slaps up some footage and everyone else comments, re-blogs and links out. The story is told collectively.

explosion

250px-Nuclear_fireball.jpg A Nov. 18 post on Adam Green’s Darwinian Web makes the claim that the web will “explode” (does he mean implode?) over the next year. According to Green, RSS feeds will render many websites obsolete:
The explosion I am talking about is the shifting of a website’s content from internal to external. Instead of a website being a “place” where data “is” and other sites “point” to, a website will be a source of data that is in many external databases, including Google. Why “go” to a website when all of its content has already been absorbed and remixed into the collective datastream.
Does anyone agree with Green? Will feeds bring about the restructuring of “the way content is distributed, valued and consumed?” More on this here.

the times they are a-changin’

Knight Ridder Inc., the second largest newspaper conglomerate in the U.S., is under intense pressure from its more powerful investors to start selling off papers. The New York Times reports that the company is now contemplating “strategic alternatives.” Consider the following in terms of what Bob is saying one post down about time. With the rise of the 24-hour news cycle and the internet, news is adopting a different time signature.

It is unclear who may want to buy Knight Ridder. Newspaper companies, though still immensely profitable, have a murky future that is clouded by a shrinking readership and weak advertising revenue, both of which are being leeched away by the Internet.
…In the six moths that ended in September, newspaper circulation nationally fell 2.6 percent daily and 3.1 percent on Sundays, the biggest decline in any comparable period since 1991, according to the Audit Bureau of Circulations. All in all, 45.2 million people subscribed to 1,457 reporting papers, down from a peak of 63.3 million people and 1,688 newspapers in 1984.
By comparison, 47 million people visited newspaper Web sites, about a third of United States Internet users, according to the circulation bureau.

The time it takes to read the newspaper in print — a massive quilt, chopped up and parceled (I believe Gary Frost said something about this) — you might say it leads to a different sort of understanding of the world around you. It seems to me that the newspapers that will last longest in print are the Sunday editions, aimed at a leisurely audience, taking stock of the week that has just ended and preparing for the one about to commence. On Sundays, the world spreads out before you in print, and perhaps you make a point of taking some time away from the computer (at least, this might be the case for hybrid monkeys like me who are more or less at home with both print and digital). The briskness of discourse on the web and in popular culture does not afford the time to engage with big ideas. Bob talks, not without irony, about “tithing to the church of big ideas.” Set aside the time to engage with world-changing ideas, willfully turn away from the screen.
The persistence of the Sunday print edition, if it comes to pass, might in some way reflect this kind of tithing, this intentional slowing down.

marjane satrapi on times select

The first panel of Marjane Satrapis blog for the NYTimesEveryone (and that includes us) has spent a lot of time complaining about Times Select, the paid online access to the New York Times editorial content. As I still subscribe to the paper version & thus get free access, I haven’t complained so much. One thing that seems not to have been noticed in the debate is that Times Select coverage isn’t exactly the same as the print version: increasingly, they’ve been creating dedicated web content which wouldn’t work on the paper version at all. The most notable web-only content so far has been that they’ve given Marjane Satrapi, her own blog, titled An Iranian in Paris. Satrapi’s a Persian graphic novelist; her Persepolis beautifully illustrates her experience growing up in Iran before, during, and after the revolution.

Her blog’s worth a look – get someone else’s account info, if you don’t have an account. It reminds me not a little of the blog of Alex Itin, our artist in perpetual residence, who continues to fill his blog with pictures, some moving, with occasional dollops of text. Satrapi’s work here feels astonishingly human and casual, thanks in no small part to the handwriting fonts used for the text. It’s interesting to me that they’ve chosen to put this on the web: it’s decidedly paper-based art. But the Web lets her be a bit more expansive than her usual black and white work: consider this image, where she seems to have scanned her passport, than drawn over its image, which would be difficult with electronic technology.

She’s posted three (extended) entries so far, and the Times has given no indication of how long they intend to keep this up – or, really, any explanation of what they’re trying to do here – leading one to hope that this is an open-ended series. Is this worth shelling out money for Times Select? Maybe not by itself. But if they keep providing this sort of web-dedicated content, naysayers might think about reconsidering.

more bad news for print news

These figures (scroll down) aren’t pretty, but keep in mind that they convey more than a simple flight of readership. Part of it is a conscious decision by newspapers to cut out costly promotional efforts and to re-focus on core circulation. But the overall trend, and the fact that the core is likely to shrink as it grows older, can’t be denied.
Things could change very suddenly if investors in the big newspaper conglomerates start demanding the sale or outright dismantling of print operations. The Los Angeles Times reported yesterday of pressure building at Knight Ridder Inc., where the more powerful shareholders, dismayed with the continued tumbling of stock values, seem to be urging things toward a reckoning, some even welcoming the idea of a hostile takeover. The Times: “…if shareholders force the sale or the dismantling of Knight Ridder, few in the newspaper industry expect the revolt to stop there.”
The pre-Baby Boom generation typically subscribed to several newspapers, something that changed when the Boomers came of age. While competition with the web may be a major factor in recent upheavals, there are generational tectonics at work as well, habits formed long ago that are only now expressing themselves in the marketplace. Even if newspapers start to phase out print and focus entirely on the web, the erosion is likely to continue. It’s not just the distribution model that changes, but the whole conceptual framework.
Ray, who just joined us here at the institute, was talking today about how online social networks are totally changing the way the younger generation gets its news. It’s much more about the network of friends, the circulation of news from diverse sources through the collective filter, and not about your trusted daily paper. So the whole idea of a centralized news organization is shifting and perhaps dissolving.
From the L.A. Times:
Average weekday circulation of the nation’s 20 biggest newspapers for the six-month period ended Sept. 30 and percentage change from a year earlier:
1. USA Today, 2,296,335, down 0.59%
2. Wall Street Journal, 2,083,660, down 1.1%
3. New York Times, 1,126,190, up 0.46%
4. Los Angeles Times, 843,432, down 3.79%
5. New York Daily News, 688,584, down 3.7%
6. Washington Post, 678,779, down 4.09%
7. New York Post, 662,681, down 1.74%
8. Chicago Tribune, 586,122, down 2.47%
9. Houston Chronicle, 521,419, down 6.01%*
10. Boston Globe, 414,225, down 8.25%
11. Arizona Republic, 411,043, down 0.54%*
12. Star-Ledger of Newark, N.J., 400,092, up 0.01%
13. San Francisco Chronicle, 391,681, down 16.4%*
14. Star Tribune of Minneapolis-St. Paul, 374,528, down 0.26%
15. Atlanta Journal-Constitution, 362,426, down 8.73%
16. Philadelphia Inquirer, 357,679, down 3.16%
17. Detroit Free Press, 341,248, down 2.18%
18. Plain Dealer, Cleveland, 339,055, down 4.46%
19. Oregonian, Portland, 333,515, down 1.24%
20. San Diego Union-Tribune, 314,279, down 6.24%

pages รก la carte

The New York Times reports on programs being developed by both Amazon and Google that would allow readers to purchase online access to specific sections of books — say, a single recipe from a cookbook, an individual chapter from a how-to manual, or a particular short story or poem from an anthology. Such a system would effectively “unbind” books into modular units that consumers patch into their online reading, just as iTunes blew apart the integrity of the album and made digital music all about playlists. We become scrapbook artists.
It seems Random House is in on this too, developing a micropayment model and consulting closely with the two internet giants. Pages would sell for anywhere between five and 25 cents each.

to some writers, google print sounds like a sweet deal

Wired has a piece today about authors who are in favor of Google’s plans to digitize millions of books and make them searchable online. Most seem to agree that obscurity is a writer’s greatest enemy, and that the exposure afforded by Google’s program far outweighs any intellectual property concerns. Sometimes to get more you have to give a little.
The article also mentions the institute.

debating google print

The Washington Post has run a pair of op-eds, one from each side of the Google Print dispute. Neither says anything particularly new. Moreover, they enforce the perception that there can be only two positions on the subject — an endemic problem in newspaper opinion pages with their addiction to binaries, where two cardboard boxers are allotted their space to throw a persuasive punch. So you’re either for Google or against it? That’s awfully close to you’re either for technology — for progress — or against it. Unfortunately, like technology’s impact, the Google book-scanning project is a little trickier to figure out, and a more nuanced conversation is probably in order.
The first piece, “Riches We Must Share…”, is submitted in support of Google by University of Michigan President Sue Coleman (a partner in the Google library project). She argues that opening up the elitist vaults of the world’s great (english) research libraries will constitute a democratic revolution. “We believe the result can be a widening of human conversation comparable to the emergence of mass literacy itself.” She goes on to deliver some boilerplate about the “Net Generation” — too impatient to look for books unless they’re online etc. etc. (great to see a major university president being led by the students instead of leading herself).
Coleman then devotes a couple of paragraphs to the copyright question, failing to tackle any of its controversial elements:

Universities are no strangers to the responsible management of complex copyright, permission and security issues; we deal with them every day in our classrooms, libraries, laboratories and performance halls. We will continue to work within the current criteria for fair use as we move ahead with digitization.

The problem is, Google is stretching the current criteria of fair use, possibly to the breaking point. Coleman does not acknowledge or address this. She does, however, remind the plaintiffs that copyright is not only about the owners:

The protections of copyright are designed to balance the rights of the creator with the rights of the public. At its core is the most important principle of all: to facilitate the sharing of knowledge, not to stifle such exchange.

All in all a rather bland statement in support of open access. It fails to weigh in on the fair use question — something about which the academy should have a few things to say — and does not indicate any larger concern about what Google might do with its books database down the road.
The opposing view, “…But Not at Writers’ Expense”, comes from Nick Taylor, writer, and president of the Authors’ Guild (which sued Google last month). Taylor asserts that mega-rich Google is tramping on the dignity of working writers. But a couple of paragraphs in, he gets a little mixed up about contemporary publishing:

Except for a few big-name authors, publishers roll the dice and hope that a book’s sales will return their investment. Because of this, readers have a wealth of wonderful books to choose from.

A dubious assessment, since publishing conglomerates are not exactly enthusiastic dice rollers. I would counter that risk-averse corporate publishing has steadily shrunk the number of available titles, counting on a handful of blockbusters to drive the market. Taylor goes on to defend not just the publishing status quo, but the legal one:

Now that the Authors Guild has objected, in the form of a lawsuit, to Google’s appropriation of our books, we’re getting heat for standing in the way of progress, again for thoughtlessly wanting to be paid. It’s been tradition in this country to believe in property rights. When did we decide that socialism was the way to run the Internet?

First of all, it’s funny to think of the huge corporations that dominate the web as socialist. Second, this talk about being paid for appropriating books for a search database is revealing of the two totally different worldviews that are at odds in this struggle. The authors say that any use of their book requires a payment. Google sees including the books in the database as a kind of payment in itself. No one with a web page expects Google to pay them for indexing their site. They are grateful that they do! Otherwise, they are totally invisible. This is the unspoken compact that underpins web search. Google assumed the same would apply with books. Taylor says not so fast.
Here’s Taylor on fair use:

Google contends that the portions of books it will make available to searchers amount to “fair use,” the provision under copyright that allows limited use of protected works without seeking permission. That makes a private company, which is profiting from the access it provides, the arbiter of a legal concept it has no right to interpret. And they’re scanning the entire books, with who knows what result in the future.

Actually, Google is not doing all the interpreting. There is a legal precedent for Google’s reading of fair use established in the 2003 9th Circuit Court decision Kelly v. Arriba Soft. In the case, Kelly, a photographer, sued Arriba Soft, an online image search system, for indexing several of his photographs in their database. Kelly believed that his intellectual property had been stolen, but the court ruled that Arriba’s indexing of thumbnail-sized copies of images (which always linked to their source sites) was fair use: “Arriba’s use of the images serves a different function than Kelly’s use – improving access to information on the internet versus artistic expression.” Still, Taylor’s “with who knows what result in the future” concern is valid.
So on the one hand we have many writers and most publishers trying to defend their architecture of revenue (or, as Taylor would have it, their dignity). But I can’t imagine how Google Print would really be damaging that architecture, at least not in the foreseeable future. Rather it leverages it by placing it within the frame of another architecture: web search. The irony for the authors is that the current architecture doesn’t seem to be serving them terribly well. With print-on-demand gaining in quality and legitimacy, online book search could totally re-define what is an acceptable risk to publishers, and maybe more non-blockbuster authors would get published.
On the other hand we have the universities and libraries participating in Google’s program, delivering the good news of accessibility. But they are not sufficiently questioning what Google might do with its database down the road, or the implications of a private technology company becoming the principal gatekeeper of the world’s corpus.
If only this debate could be framed in a subtler way, rather than the for-Google-or-against-it paradigm we have now. I’m cautiously optimistic about the effect of having books searchable on the web. And I tend to believe it will be beneficial to authors and publishers. But I have other, deep reservations about the direction in which Google is heading, and feel that a number of things could go wrong. We think the cencorship of the marketplace is bad now in the age of publishing conglomerates. What if one company has total control of everything? And is keeping track of every book, every page, that you read. And is reading you while you read, throwing ads into your peripheral vision. I’m curious to hear from readers what they feel could be the hazards of Google Print.