Category Archives: craigslist

a new face(book) for wikipedia?

It was pointed out to me the other day that Facebook has started its own free classified ad service, Facebook Marketplace (must be logged in), a sort of in-network Craigslist poised to capitalize on a built-in userbase of over 20 million. Commenting on this, Nicholas Carr had another thought:

But if Craigslist is a big draw for Facebook members, my guess is that Wikipedia is an even bigger draw. I’m too lazy to look for the stats, but Wikipedia must be at or near the top of the list of sites that Facebookers go to when they leave Facebook. To generalize: Facebook is the dorm; Wikipedia is the library; and Craigslist is the mall. One’s for socializing; one’s for studying; one’s for trading.
Which brings me to my suggestion for Zuckerberg [Facebook founder]: He should capitalize on Wikipedia’s open license and create an in-network edition of the encyclopedia. It would be a cinch: Suck in Wikipedia’s contents, incorporate a Wikipedia search engine into Facebook (Wikipedia’s own search engine stinks, so it should be easy to build a better one), serve up Wikipedia’s pages in a new, better-designed Facebook format, and, yes, incorporate some advertising. There may also be some social-networking tools that could be added for blending Wikipedia content with Facebook content.
Suddenly, all those Wikipedia page views become Facebook page views – and additional ad revenues. And, of course, all the content is free for the taking. I continue to be amazed that more sites aren’t using Wikipedia content in creative ways. Of all the sites that could capitalize on that opportunity, Facebook probably has the most to gain.

I’ve often thought this — not the Facebook idea specifically, but simply that five to ten years (or less) down the road, we’ll probably look back bemusedly on the days when we read Wikipedia on the actual Wikipedia site. We’ve grown accustomed to, even fond of it, but Wikipedia does still look and feel very much like a place of production, the goods displayed on the factory floor amid clattering machinery and welding sparks (not to mention periodic labor disputes). This blurring of the line between making and consuming is, of course, what makes Wikipedia such a fascinating project. But it does seem like it’s just a matter of time before the encyclopedia starts getting spun off into glossier, ad-supported packages. What other captive audience networks might be able to pull off their own brand of Wikipedia?

alternative journalisms

Craigslist founder Craig Newmark has announced he will launch a major citizen journalism site within the next three months. As quoted in The Guardian:

The American public has lost a lot of trust in conventional newspaper mechanisms. Mechanisms are now being developed online to correct that.
…It was King Henry II who said: ‘Won’t someone rid me of that turbulent priest?’ We have seen a modern manifestation of that in the US with the instances of plausible deniability, the latest example of that has been the Valerie Plame case and that has caused damage.

Can a Craiglist approach work for Washington politics? It’s hard to imagine a million worker ants distributed across the nation cracking Plamegate. You’re more likely to get results from good old investigative reporting, but combined with a canny postmodern sense of spin (and we’re not just talking about the Bush administration’s spin, but Judith Miller’s spin, The New York Times’ spin) and the ability to make that part of the story. Combine the best of professional journalism with the best of the independent blogosphere. Can this be done?
Josh Marshall of Talking Points Memo fame wants to bridge the gap with a new breed of “reporter-blogger,” currently looking to fill two such positions — paid positions — for a new muckraking blog that will provide “wall-to-wall coverage of corruption, self-dealing, and betrayals of the public trust in today’s Washington” (NY Sun has details). While other high-profile bloggers sign deals with big media, Marshall clings fast to his independence, but recognizes the limitations of not being on the ground, in the muck, as it were. He’s banking that his new cyborgs might be able to shake up the stagnant Washington press corps from the inside, or at least offer readers a less compromised view (though perhaps down the road fledgeling media empires like Marshall’s will become the new media establishment).
2134_where_fema-vi.jpg That’s not to say that the Craigslist approach will not be interesting, and possibly important. It was dazzling to witness the grassroots information network that sprung up on the web during Hurricane Katrina, including on the Craigslist New Orleans site, which became a clearinghouse for news on missing persons and a housing directory for the displaced. For sprawling catastrophes like this it’s impossible to have enough people on the ground. Unless the people on the ground start reporting themselves.
Citizen journalists also pick up on small stories that slip through the cracks. You could say the guy who taped the Rodney King beating was a “citizen journalist.” You could say this video (taken surreptitiously on a cellphone) of a teacher in a New Jersey high school flipping out at a student for refusing to stand for the national anthem is “citizen journalism.” Some clips speak for themselves, but more often you need context, you need to know how to frame it. The interesting thing is how grassroots journalism can work with a different model for contextualization. The New Jersey video made the rounds on the web and soon became a story in the press. One person slaps up some footage and everyone else comments, re-blogs and links out. The story is told collectively.

craigslist new orleans – web 2.0 in action

craigslist missing NO.jpg craigslist new orleans.jpg
You can find just about anything on craigslist. Bikes, mattresses, futons, stereos, landscapers, moving vans, graphic designers, jobs. You can even find missing persons, or a safe haven thousands of miles from what was once your home. How a public classifieds section transformed itself overnight into a dynamic networked survival book – a central node in the effort to locate the missing and provide shelter to the uprooted – captures the significance of what has happened over the past two weeks in Katrina’s wake. The web has been pushed to its full potential, capturing both the enormity of the disaster (in a way that the professional media, working alone, would have been unable to), and the details – the individual lives, the specific intersections of streets – that got swept up in the flood. This give-and-take between global and “hyperlocal” is what Web 2.0 is all about. Danah Boyd recently described this as “glocalization” – “a dance between the individual and the collective”:

In business, glocalization usually refers to a sort of internationalization where a global product is adapted to fit the local norms of a particular region. Yet, in the social sciences, the term is often used to describe an active process where there’s an ongoing negotiation between the local and the global (not simply a directed settling point). In other words, there is a global influence that is altered by local culture and re-inserted into the global in a constant cycle. Think of it as a complex tango with information constantly flowing between the global and the local, altered at each junction.

The diverse, simultaneous efforts on the web to bear witness and bring relief to the ravaged Gulf Coast – a Knight Ridder newspaper running hyperlocal blogs out of a hurricane bunker (nola.com); a frantic text message sent from a phone in a rapidly flooding attic to relatives in Idaho who, in turn, post precise coordinates for rescue on a missing persons forum (anecdote from Craig Newmark of craigslist); an apartment rental registry turned into a disaster relief housing index; images from consumer digital cameras leading the network news; scipionus.com, the interactive map wiki where users can post specific, geographically situated information about missing persons and flood levels – that is the dance. The case of the scrappy craigslist, or rather its users, rising to the occasion is particularly moving.

recommended podcast: “information as news”

Katrina blew through the news business just as furiously as it tore through the Gulf Coast. For a good discussion of this, I highly recommend last night’s podcast of Open Source, a great new program on public radio that is of, by and through the web, generating story ideas and discussion on its blog. The show operates in an exciting border zone, dealing with general interest stories while always keeping an eye on the changing communication practices that are affecting/chanelling them. Last night’s show – “Craigslist and Nola.com: Information as News” – deals with citizen coverage of Katrina and the big changes underfoot for professional journalism.
Host Christopher Lydon speaks, with the breathless excitement of a man watching his profession change before his eyes, about “changing terms of authority in the news business” after Hurricane Katrina. He has on as guests Craig Newmark of craigslist (New Orleans site), nola.com editor Jon Donley, and media critic/blogger/citizen journalism guru Jeff Jarvis. From the intro:

The best reporting in the world — no hyperbole, the best reporting in the world — this week came from the web division of the New Orleans Times Picayune, nola.com. Information — missing person reports, safe and alive person reports — became news. And it became a source, even, for rescue teams, more accurate than anything else they had to go on.
Craigslist, after Katrina, became a forum for finding the missing and housing the saved, and what you find on Craigslist are stories as compelling as anything on CNN. Maybe what communities want in a time of crisis is good information, and maybe detailed, accurate information makes the best story. Craig and Jeff helped invent two new ways of collecting and distributing information; Jon is perfecting it right now in the Crescent City.